Case Study-Promising Strategies for Community Service Navigation: Lessons from Health Quality Innovators
Abstract
This case study describes key strategies that Health Quality Innovators, an Alignment Track bridge organization, developed to conduct community service navigation as part of the Accountable Health Communities Model. The purpose of this case study is to highlight a successful navigation approach from one bridge organization that could help inform practice at other Accountable Health Communities Model sites or in the healthcare community. Accountable Health Communities bridge organizations are using multiple strategies to deliver community service navigation, each with different strengths, challenges, and promising practices. The navigation approach discussed in this case study works in the Health Quality Innovators community and outcomes may vary at other sites. This case study is not part of the formal Accountable Health Communities Model evaluation
Insights Results
Challenges
Successes
Future considerations